Terms Overview

Effective Date: October 21, 2025 — Last Updated: October 21, 2025

These Terms of Service form a binding agreement between you ("Patient," "you," or "your") and Visit You Medical Healthcare Group LLC ("Visit You Medical," "we," "us," or "our"). By accessing www.visityoumedical.com, calling 1-844-994-4272, or using our services you accept and agree to these Terms. Our principal place of business is Richmond Hill, Georgia 31324.

If you do not agree to these Terms, do not use our services. This section introduces the relationship and scope of the agreement and points you to the detailed provisions that follow.

Services Provided

Visit You Medical provides mobile urgent care including in‑home medical visits, telephone consultations, telemedicine, prescription services when appropriate, and urgent care evaluations and treatment in the Savannah and Richmond Hill, GA area. Availability varies by provider schedule, location, and medical necessity.

Eligibility & Patient Duties

Patients must be 18 or older to consent. Minors require a parent or legal guardian present and consenting. You must provide accurate registration data, current medications, allergies, and a complete medical history, and update it promptly to ensure safe care.

Scheduling

Appointments may be scheduled at www.visityoumedical.com, by phone at 1-844-994-4272, or via authorized scheduling platforms. Provider cancellations can occur for emergencies, weather, or other unforeseen events.

Cancellations

Provide reasonable notice to cancel. Late cancellations or no‑shows may incur a fee; the applicable amount is provided at booking or upon request.

Fees & Payments

Visit You Medical is a cash-pay service and does NOT bill insurance directly. Payment is due at the time of service unless prior arrangements are made. You may request an itemized statement (superbill) for possible insurance reimbursement; reimbursement is not guaranteed.

Privacy & Protected Health Information

HIPAA Notice & Data Use

We collect and protect your personal information and protected health information (PHI) in accordance with HIPAA and this Privacy Policy. PHI collected may include identifiers, medical histories, medications, allergies, test results, and payment information necessary for treatment, payment, and healthcare operations.

  • Treatment, payment, and healthcare operations uses permitted under HIPAA
  • Disclosures to other providers, pharmacies, laboratories and HIPAA business associates
  • Legal disclosures required by law, public health, or to avert serious threats

We do NOT sell your personal information or PHI. Business associates that process PHI for us are required to sign Business Associate Agreements and comply with HIPAA safeguards.

Communications & Consent

By providing contact details you consent to receive electronic communications (email, SMS, phone calls, push notifications) for appointment reminders, test results, billing, and service updates. Email is not fully secure—avoid sending highly sensitive information via unencrypted email.

Opt-Outs & Patient Rights

  • Email: click unsubscribe or email [email protected] with "UNSUBSCRIBE"
  • SMS: reply STOP or text STOP to our service number
  • Phone: request to be placed on our do-not-call list by calling 1-844-994-4272

Opting out of marketing does not stop transactional messages necessary for care, such as appointment confirmations, medical results, and billing notices.

Legal Terms, Liability & Contact

Our services are provided "as is" without warranties. To the maximum extent permitted by law, Visit You Medical’s aggregate liability will not exceed the amount you paid in the six months before a claim. Some jurisdictions may limit exclusions—where applicable, liability is limited as allowed by law.

You must indemnify Visit You Medical for claims arising from your use of services or violation of these Terms. We comply with HIPAA and maintain safeguards described in our Privacy Policy. For disputes, Georgia law governs, and exclusive venue is state or federal courts in Georgia.

Contact: Visit You Medical Healthcare Group LLC, Richmond Hill, GA 31324. Phone: 1-844-994-4272. Email: [email protected]. For privacy complaints contact the Privacy Officer or the U.S. Department of Health and Human Services Office for Civil Rights.